Refund Policy

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. All products are deemed to be for personal use only and are final sale.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

To return your product, please contact customerservice@terra-supra.com

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven days. Shipping fees are non-refundable.

All products are deemed to be for personal use only and are final sale.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@terra-supra.com